Privacy Policy

This website, and all of VirtualSewingRoom is managed by myself, Jenny Babey, and I take Data Protection and GDPR seriously. Sure, it may be dull, but it is super important.

This privacy notice tells you what to expect us to do with your personal information.

In summary, your personal data (name and contact email) will be used for the sign-up process of attending a VSR session. These details will not be shared with anyone else, unless in lawful circumstances, as stated below.

If you have any concerns about how your personal information is kept and used, please do get in touch with Jenny: VirtualSewingRoom@gmail.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details
  [Your email is required to send you order confirmation, contact you with any changes, and the Zoom link for a session]

• Purchase or account history
  [Purchases or your VSR account history will not be stored outside of the website.]

• Payment details (including card or bank information for transfers and direct debits)
  [Details are collected and used with Stripe via Squarespace]

• Photographs or video recordings
  [you will be asked personally about any recordings before they are made public. Any image or video without your written consent will be deleted.]

• Records of meetings and decisions.
  [IF we record a session, you will be asked personally about any recordings before they are made public. Any image or video without your written consent will be deleted.]

• Information relating to compliments or complaints

We collect or use the following information for the operation of customer accounts and guarantees:

• Names and contact details
  [Your email is required to send you order confirmation, contact you with any changes, and the Zoom link for a session]

• Payment details (including card or bank information for transfers and direct debits)
  [Details are collected and used with Stripe via Squarespace]

• Marketing preferences
  [Your email will only be used for marketing if you sign up for the Newsletter.]

We collect or use the following information for service updates or marketing purposes:

• Names and contact details
  [Your email is required to send you order confirmation, contact you with any changes, and the Zoom link for a session]

• Marketing preferences
  [Your email will only be used for marketing if you sign up for the Newsletter.]

• Recorded images, such as photos or videos
  [You will be asked personally about any recordings before they are made public. Any image or video without your written consent will be deleted.]

Lawful bases

I may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity.

I will not share your personal information with any other third parties.

Where we get personal information from

• People directly

How long we keep information

I will hold your personal information:
Until you ask me not to or these periods are no longer than necessary in each case.

[Paste your retention schedule here.]

Who we share information with

Others we share personal information with

• Organisations we need to share information with for safeguarding reasons (where necessary)

• Emergency services (where necessary)

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.
[Most likely context to be data of non-UK participant and contacting appropriate local emergency services or safeguarding officials.]

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, wish to complain or have a question, you can get in touch with us directly: VirtualSewingRoom@gmail.com

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Changes to the Privacy Policy

This privacy policy was published on 6th August 2024 and last updated on 6th August 2024.

The privacy policy may change from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. I will also attempt to notify users of any changes by email.